Tenants

We are committed to making your mission of finding your ideal home as simple and stress free as possible.

We fully adhere to the tenant fee ban and do not charge any tenancy fees

Below are the most frequently asked questions (FAQs) about renting property.

How can i book a viewing?

You can request to book a viewing by contacting habitat by phone, email or via the habitat website

What references do you carry out?

This is a common question and is nothing to be worried about. We will request details of your employer and previous landlords, to verify income and affordability on the rent

What documents do you require?

Under current legislation, a right to rent check needs to be carried out on all occupiers aged 18 or over to ensure they have legal status to live in the uk. This requires providing original identification, ie passport, driving licence, birth certificate. Click here to view a list of acceptable identification documents

In addition to this, we will require proof of residency, such as a utility/council tax bill, benefits letter, banking statements and wage slips

What happens to my deposit?

Habitat do not retain your deposit and is protected by the deposit protection service – for full details click here

How do I pay the rent?

Rent is charged monthly in advance. Our banking details will be provided in order for you to set up a standing order, along with your unique reference identification. The first months rent and deposit must be paid and cleared in our account prior to moving into your new home

How do I report maintenance?

Here at habitat, we know you lead a busy life, so we use modern technology for any issues to be reported on the go! Upon move in, you shall be given details to download the maintenance reporting app, along with being able to send messages and download important documents via the app

How do I end my tenancy?

Your tenancy agreement will illustrate the notice you need to give to end your tenancy, and how you need to give this notice

Get in touch!